005: Why AI Needs User Experience with Gavin Lew

Gavin Lew has decades of experience in both corporate and academic environments, as well as founding and  selling one of the largest UX firms in the US. He’s a faculty member of the Feinberg School of Medicine at Northwestern University and adjunct professor at DePaul. A frequent presenter at national and international conferences and the inventor of several patents, Gavin is also the author of the fascinating book – AI and UX; Why Artificial Intelligence Needs User Experience.

As UX designers and researchers, we discuss how we all ended up here, what unique role UX can play in AI, crack open Gavin's book and discuss where this is all headed. He's a visionary thinker, an expert in his field, and a true advocate for the potential of AI infused with brilliant UX thinking.